Think of us as your dedicated property manager and digital house file. We take over the invisible, exhausting load of household admin. Instead of just reminding you that a deadline is approaching, we actively source, vet, and schedule the work for you. Whether it is booking your annual boiler service, managing your MOT, or coordinating emergency repairs, we handle the logistics from start to finish so your home remains a sanctuary, not a second job.

No. We are a home management service, not a maintenance crew. Our expertise lies in administration, coordination, and holding the standard. When a physical job needs doing—whether it's fixing a leaking pipe or cleaning the gutters—we source, vet, and coordinate highly trusted local professionals to do the work on your behalf.

We only work with the best. Any tradesperson we coordinate for your property must be fully insured, properly qualified for their specific trade (e.g., Gas Safe registered), and have a proven, highly-rated track record in the Reading and Caversham area. We do the background checks so you don't have to..

It depends entirely on which membership tier you choose:

• Everyone's Administrator: This is a tracking-only service. We securely store your data and notify you 30 days before things expire, but you handle the actual booking yourself.

• Everyone's Butler: This tier unlocks our active coordination. We will source quotes and book all your predictable, Routine Maintenance (e.g., annual boiler service, MOTs, and gutter clearing) at no extra charge.

• Reactive Repairs & Projects (10% Fee): If you are on the Butler tier and need us to manage an emergency leak, a broken boiler, or a larger home improvement project, we act as your dedicated project managers. For these larger, reactive tasks, we charge a flat, transparent 10% coordination fee based on the final cost of the tradesperson's invoice.

We want you to experience the relief of our service completely risk-free. Your first 30 days are on us. During this time, we will build your digital house file and handle any immediate coordination you need. If you love the peace of mind, your membership simply continues.

Not at all. We believe our service should make your life easier, not more complicated. There are no locked-in contracts, and you are free to cancel your monthly membership at any time.

Absolutely. Discretion and security are the foundations of our business. Your digital house file, including renewal dates and warranty documents, is stored securely. We will never sell your data or share your details with tradespeople without your explicit permission for a specific job.

We currently specialize in serving the Reading, Caversham, and Tilehurst areas to ensure we can maintain our hyper-local network of trusted tradespeople. If you live just outside these areas, please send us a message to see if we can accommodate you!

Absolutely not. We have a strict "Zero Commission" guarantee. Unlike many traditional property managers, we do not ask our tradespeople for referral fees or cuts of their invoice. This guarantees that when we recommend a plumber or a decorator, we are recommending them because they are the absolute best person for the job—not because they are paying us to say so.

We keep project billing incredibly simple and completely transparent. When a repair or project is finished, we will send you one email containing the tradesperson’s invoice (which you pay directly to them via bank transfer) alongside a secure digital payment link for our 10% coordination fee. You are always fully aware of the costs before any work begins.